Returns & Refunds

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Please contact us if you are not satisfied with your products from Elementary Apothecary.  We want your feedback to improve! 

Unused products may be returned within 30 days of receipt of order. Refunds will be issued upon receipt of returned products.

If your product arrives damaged, please contact us within 14 days of receipt.  We will request photos to understand the extent and type of damage so that we can decide if we need to change our packaging or shipping procedure to prevent such damage in the future.  We will refund you after reviewing the photos of the damaged product.